Shipping Policy
Processing & Dispatch
Orders are processed within 2-3 business days from the date of purchase.
Orders placed on weekends or public holidays will be processed on the next business day.
Any delays due to unforeseen circumstances such as natural disasters, public holidays, or logistical issues will be communicated to the customer via email.
Shipping Methods & Timeframes
Standard Shipping: 5-7 business days.
Express Shipping: 2-4 business days (additional charges apply).
Orders shipped to remote locations may take longer than the estimated delivery time.
Tracking details will be sent via email once the package is dispatched.
International Shipping
International shipping is available but the customers will be responsible for customs duties, import taxes, and additional fees (If any).
Shipping Charges
Shipping charges will be displayed at checkout based on the shipping method selected.
Free shipping may be applicable on orders above a certain value as per promotional offers.
Delivery Issues
If an order is delayed beyond the estimated timeframe, customers can contact our support team.
Mitaara is not responsible for incorrect delivery addresses provided by customers.
If a package is returned due to an incorrect address, the customer will bear the cost of reshipment.